Terms and Conditions

Keystone Construction Diecast reserves the right to refuse any order placed on this web site

All orders are reviewed prior to shipping, additional information may be required before order is processed

Credit Cards payments will not be accepted for certain items without prior approval

DOMESTIC SALES: Can be purchased using a check, money order or bank wire transfer: email for information

INTERNATIONAL SALES: Can be purchased using a bank wire transfer: email for information

Refunds and Exchanges are accepted if notified within 24 hours after receiving order. If item is damaged during shipment contact for instructions. Returns will not be accepted for refund without prior authorization. All return shipping costs are at buyers expense for refund or exchange. Returned items must be shipped in original packing box with packing materials in same condition as shipped for refund to be issued. All returns are subject to a 15% restocking fee and original shipping cost.

DEPOSITS ON PRE-ORDER ITEMS: Deposits will be returned, if notified in writing: 100% within 15 days, 50% within 30 days, non-refundable after 30 days of order date. Deposits will be refunded if Keystone Construction Diecast is unable to supply item.

DEPOSITS ON SPECIAL ORDER ITEMS: No refunds will be issued for deposits on special orders.  A full refund will be issued if KCD is unable to complete transaction.

INTERNATIONAL SALES: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional cost will be prior to buying.